Privacy Policy

DreamMaker Technology (“DreamMaker,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we may collect when you visit and use www.dreammaker.technology, including its language versions, product pages, contact pages, and online inquiry services, how we use and protect that information, and the choices and rights you may have regarding your personal information.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Information You Provide to Us

When you submit a product inquiry, business cooperation request, request for technical information, or otherwise contact us through the website, we may collect information you voluntarily provide, including:

Your name, company or organization name, country or region, email address, telephone number, instant messaging contact details, products or services of interest, purchasing or project requirements, and any other information you choose to include in your message.

Some information may be required in order for us to respond to your inquiry, while other information may be optional.

If you contact us directly by email, we may also retain your email address, the content of your message, and information related to subsequent business communications.

Information Collected Automatically

When you visit this website, our servers or website service providers may automatically record certain technical information, such as your IP address, browser type, device type, operating system, access time, pages visited, referring page, visit duration, and basic error logs.

We primarily use this information to operate and maintain the website, troubleshoot technical problems, improve website performance, understand overall website usage, and help prevent malicious activity.

We generally do not use this technical information alone to directly identify you.

2. Cookies and Website Analytics

This website may use cookies, local storage, or similar technologies to support language preferences, essential website functions, security verification, and website analytics.

Where website analytics are enabled, we may collect anonymous or aggregated information such as page views, traffic sources, device types, country or region, and browsing trends in order to improve website content and performance.

We do not use cookies for the purpose of selling personal information, and we do not intentionally use information collected through this website to create personal profiles unrelated to our business activities.

You may restrict or delete cookies through your browser settings. Disabling certain essential cookies may affect the operation of some website features.

3. How We Use Your Information

We may use the information we collect to:

Respond to product inquiries, quotation requests, or business cooperation requests; provide product recommendations, technical solutions, samples, quotations, or related services based on your market, product, or project requirements; communicate with you regarding pre-sales, projects, orders, or after-sales matters; provide technical documents, product information, or other materials you request; maintain and improve website functionality, content, performance, and user experience; analyze overall website usage; protect our website and information systems against spam, fraud, attacks, or other abnormal activities; comply with applicable laws and regulations; and protect our legitimate rights and interests where necessary.

Where applicable law requires your consent, we will process relevant information only after obtaining appropriate consent.

4. Legal Bases for Processing

Depending on the laws applicable in your country or region, we may process personal information based on your consent, in order to respond to your inquiry or take steps prior to entering into a contract, to perform a contract, to comply with legal obligations, or on the basis of our legitimate interests in website security, business communications, and reasonable service improvement.

Where applicable law requires a specific legal basis or separate consent, we will comply with those requirements.

5. Sharing of Information and Third-Party Services

We do not sell your personal information.

In order to operate the website or fulfill your business requests, we may share relevant information, where necessary, with service providers or partners that support our operations, such as website hosting, network infrastructure, email services, security services, website maintenance, analytics, and business support providers.

Such service providers should process information only to the extent necessary to provide the relevant services and should implement appropriate security measures.

If your inquiry needs to be handled by a particular DreamMaker sales, technical, production, or after-sales team, we may also share necessary information internally or with relevant business partners involved in fulfilling your request.

We may also disclose relevant information where required by applicable laws, courts, government authorities, or where reasonably necessary to protect the lawful rights, interests, or safety of DreamMaker, our users, or others.

6. International Data Transfers

DreamMaker serves customers worldwide. Information you submit may be processed by employees, servers, or service providers located in China or other countries and regions.

Data protection laws may differ between jurisdictions.

Where required by applicable law, we will take reasonable measures to protect personal information transferred across borders and comply with applicable notification, consent, contractual, or other data transfer requirements.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

For general website inquiries, we may retain relevant information based on the duration of subsequent business communications, project cycles, customer service needs, and reasonable business recordkeeping requirements.

Where applicable laws require a longer retention period, we will retain the information as required.

When information is no longer reasonably required for business purposes and is no longer subject to legal retention obligations, we will take appropriate steps to delete, anonymize, or otherwise dispose of it.

8. Information Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, use, modification, disclosure, loss, or destruction.

Such measures may include access controls, network security measures, data backups, security logs, and appropriate internal management procedures.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee that any information system will be free from all security risks.

9. Your Rights

Depending on the data protection laws applicable in your country or region, you may have the right to ask whether we hold personal information about you and to request access to, correction of, supplementation of, deletion of, or restriction of processing of your personal information.

Where applicable, you may also have the right to withdraw consent previously provided, object to certain types of processing, request a copy of your personal information, request data portability, or lodge a complaint with a competent data protection authority.

The specific rights available to you may vary depending on your jurisdiction.

To exercise any of these rights, you may contact us using the information provided at the end of this Privacy Policy. To protect your information, we may reasonably verify your identity before processing your request.

10. Children’s Privacy

This website is primarily intended for business customers, distributors, purchasers, partners, and other commercial users and is not specifically directed at children.

We do not knowingly collect personal information from children through this website. If you believe that a child has provided us with personal information without appropriate parental or guardian consent, please contact us and we will take appropriate action after verification.

11. Links to External Websites

This website may contain links to third-party websites or services.

Third-party websites have their own privacy policies and data handling practices, which we do not control. We recommend reviewing the privacy policy of any third-party website before providing personal information.

12. Additional Information for Users in Certain Regions

If you are located in the European Economic Area, the United Kingdom, Switzerland, California, or another jurisdiction with specific personal data protection laws, you may have additional rights under local law.

We will handle applicable requests in accordance with the laws that apply to us.

DreamMaker does not operate a business model based on selling personal information and does not collect personal information from website visitors for the purpose of selling such information.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in website functionality, business practices, legal requirements, or privacy practices.

Any updated Privacy Policy will be published on this page together with the revised “Last Updated” date.

If a change materially affects your rights regarding personal information, we will provide appropriate notice where required by applicable law.